Frequently Asked Questions
Please read our FAQs page to find out more.
Shipping & Production Times
Please allow approximately 2-3 weeks for production of all standard dining tables, plus an additional 3-4 weeks for shipping.
We offer free FedEx “curbside” delivery on all of our products. We also offer an upgraded White Glove Delivery option. Please contact us for more information regarding White Glove Delivery.
Are the colors exactly as shown in the pictures?
We do our best to represent colors as accurately as possible. However, due to lighting and screen differences, slight variations may occur. If you need assistance choosing, feel free to contact us!
Does the item require assembly?
Assembly is required upon delivery, but rest assured everything you need is included in the package, from brackets to hardware. We provide clear, step-by-step instructions to ensure a smooth setup process, even if you’re not experienced with furniture assembly. Should you have any questions along the way, our support team is just a message away and happy to assist.
Does it get termites?
- The wood is thoroughly treated before processing.
- A protective spray coating is applied to the finished product.
- It is carefully packaged to prevent moisture and mold, avoiding termite damage.
I’ve seen similar products elsewhere—what makes yours different?
We’re actually the original manufacturer behind many of the designs you may have seen from other well-known brands. While our products remain true to the original aesthetic, they’re not simple replicas.
Roughly 5–10% of the pieces have been carefully refined—from structural details to overall craftsmanship—to address minor design flaws in the originals. As the production partner, we have deep insight into how each item is made, which allows us to enhance quality, durability, and performance. This ensures our pieces remain both distinctive and highly competitive in today’s market.
Can I expedite the delivery?
Yes, we offer expedited delivery services to meet your needs.
Please be aware that additional charges may apply depending on the specific shipping method you choose. We recommend contacting our customer service team at the time of ordering to get more details about the expedited options and associated costs.
I’m a Designer / Contractor / Retailer – I’d Like to Work with CASIVRA
I’m a Designer / Contractor / Retailer – I’d Like to Work with CASIVRA
First of all, we’re truly grateful that our paths have crossed. As a supplier, we admit that we haven’t always been the loudest voice online—most of what you see from us is our own product line. But behind the scenes, we’ve built a solid foundation of craftsmanship, flexibility, and a genuine commitment to collaboration.
If you’re looking for something unique—or have specific customization needs—we’d love to hear from you. Just reach out, and we’ll provide you with the latest product information, design options, and partnership opportunities.
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