Frequently Asked Questions

Discover answers about CASIVRA furniture, customization, materials, production, delivery, and our design services.

About CASIVRA

What makes CASIVRA furniture unique?

Where are CASIVRA products made?

Are CASIVRA pieces suitable for luxury residential projects?

What payment methods are accepted?

Is buying on-line safe?

Materials & Quality

Are natural material patterns identical to the images shown?

What materials does CASIVRA use?

How do I care for my furniture?

Customization

Can I customize the size or design?

How can I request a custom design?

Do you provide furniture for interior designers and architects?

Ordering & Production

Are CASIVRA products made to order?

How long does production take?

Can I change or cancel my order?

Shipping & Delivery

Do you offer worldwide shipping?

How will my furniture be delivered?

How long does shipping take?

Returns & Support

What is your return policy?

What if my furniture arrives damaged?

How can I contact CASIVRA?